Grievance Redressal / Escalation Matrix
If you have a grievance, you can reach out to our Support Team for assistance.
Details of designation
- Customer Care
- Head of Customer Care
- Compliance Officer
- CEO
- Principal Officer
Contact Person Name
- Neha Gupta
- Neha Gupta
- Neha Gupta
- Neha Gupta
- Neha Gupta
Address
- C101 Maharana Pratap Enclave, Pitam Pura, New Delhi
- C101 Maharana Pratap Enclave, Pitam Pura, New Delhi
- C101 Maharana Pratap Enclave, Pitam Pura, New Delhi
- C101 Maharana Pratap Enclave, Pitam Pura, New Delhi
- C101 Maharana Pratap Enclave, Pitam Pura, New Delhi
Contact No.
- (879) 976-6762
- (879) 976-6762
- (879) 976-6762
- (879) 976-6762
- (879) 976-6762
Email ID
- business.teamneha@gmail.com
- business.teamneha@gmail.com
- business.teamneha@gmail.com
- business.teamneha@gmail.com
- business.teamneha@gmail.com
Working Hours
- Mon-Fri 09AM – 05 PM
- Mon-Fri 09AM – 05 PM
- Mon-Fri 09AM – 05 PM
- Mon-Fri 09AM – 05 PM
- Mon-Fri 09AM – 05 PM
The abovementioned details would facilitate the complainants to approach the concerned RA before filing complaint to SEBI. For more details go to: – https://www.bseindia.com/markets/MarketInfo/DispNewNoticesCirculars.aspx?page=20241209-41
We aim to resolve all grievances within 21 working days from the date of receipt.
If your grievance is not resolved within this timeframe, you can escalate it to SEBI’s SCORES Platform (SEBI Complaints Redress System).
SCORES Portal: scores.sebi.gov.in.
In case you are unsatisfied with the resolution provided through our support or the SCORES platform, you can access the Online Dispute Resolution (ODR) Portal.
ODR Portal: smartodr.in.